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Norwood Now - Winter 2016

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How we make a difference:
Laurence’s story


Laurence volunteering in Norwood's fundraising team

Now that I have time on my hands, I can give something back to the community. But in addition, it is a fun and enjoyable environment to be working in

How we make a difference:
Nicola’s Story


Nicola on the phone

Initially, Nicola needed more support, but now she knows how to deal with situations independently and uses her own initiative. She’s excellent when dealing with people on the phone and is a valued member of the team.