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This policy may change from time to time, so please check this page periodically.
When you visit the website, Norwood collects your IP address and information regarding what pages are accessed and when. An IP address is a number that can uniquely identify a specific computer or other network device on the internet. We also collect any information that you may choose to give voluntarily, such as: contact details and history, interests, donation history, data protection consents and whether you are a tax payer or not so that we can claim gift aid.
For participants of Challenge events we also collect medical information, passport data and photos. For participants of other fundraising events we also collect photos. If you make a donation online or purchase a product from us, your card information is collected by Paypal Europe but is not held by Norwood.
As well as using it so we can send you communications that you have requested or information about activities that may be of interest to you, Norwood may use your personal information to help us understand more about how our site is used so that we can improve it, along with the quality of our services. We may also use your information for marketing purposes and publicity, appeals and promotions, and to give you details of our fundraising, promotions and campaigns.
Norwood, organisations affiliated to Norwood and organisations acting on Norwood’s behalf are the sole owner of the information collected on this site. We will not sell, share, or rent this information to third parties without your express consent.
From time to time, where you have given consent, we may want to contact you about other Norwood services and products or pass your details to other companies affiliated to Norwood or that help us provide our services, or, similar organisations.
When you are using our secure transaction pages, your payment is processed securely by Paypal Europe or Cardsave for credit card payments. If you have any questions regarding secure transactions, email firstname.lastname@example.org
The accuracy of your information is important to Norwood. We are working on ways to make it easier for you to review and correct the information that Norwood holds about you. If you change your email address, or any of the other information we hold is inaccurate or out of date, please email us at email@example.com or write to the Data Protection Officer at Norwood, Broadway House, 80-82 The Broadway, Stanmore, Middlesex, HA7 4HB or call 020 8809 8809.You have the right to ask for a copy of the information Norwood hold about you. Please write to the Data Protection Officer with details of your request. Once we are satisfied about your identity we will deal with your request in accordance with the Data Protection Act. There may be a charge for requests for information.
When you give Norwood personal information, we take steps to ensure that it is treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected.
To signify when you are on a secure page, a lock icon will appear on the bottom of web browsers.
Information transmitted over the Internet can never be guaranteed to be 100% secure during transmission. As a result, while we strive to protect your personal information, Norwood cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we use our best endeavours to ensure that it is secure on our systems.
Cookies are used to help us to improve services for you through, for example:
Certain cookies are persistent, meaning that they last beyond your session, enabling an enhanced user-experience when you return to the site. Anon-exhaustive list of examples of the use of persistent cookies includes:
It is possible to switch off cookies by setting your browser preferences. Disabling cookies may restrict some functionality on our website. For more information on how to switch off cookies on your computer, visit the AboutCookies website.
Turning cookies off may result in a loss of functionality when using our sites.
If at any time you have a question about anything contained in this statement or a general query on privacy, please do not hesitate to contact us:
80-82 The Broadway
Tel: 020 8954 4555
If you do not want to continue receiving information by email from us, all our emails include an unsubscribe link, or you can contact firstname.lastname@example.org