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Supported Living

Helping people live full and independent lives


Women smiling sitting on her bed

Norwood’s Supported Living service provides support for people with learning disabilities to live in their own homes. The support can be for just a few hours each week or 24 hours a day.

All our services are tailored to each individual person and we make sure that they are at the centre of the service we provide. Our aim is to meet their needs and aspirations and help them live life to the full.

We provide support in a number of different ways, including helping someone find a home. Our services include:

  • Single person houses or flats
  • Shared blocks of flats
  • Shared supported houses
  • Individual outreach services.

Our dedicated and highly skilled team works with the people we support and with their supporters. We aim to provide holistic support and services that meet people’s wishes and needs and ensure that they are in control of their lives. Using simple principles we:

  • Develop the person’s everyday living skills, including cooking, cleaning and shopping
  • Attend to personal care, including managing and administering their medication
  • Provide support to maintain tenancies, including budgeting, maintaining the homes, understanding and following the terms and conditions of tenancy agreements
  • Support the person in accessing local and wider community facilities
  • Facilitate relationships so that the person can be a valued member of their community
  • Develop the person’s independent travel skills where appropriate
  • Support the person’s independence by enabling them to make their own choices and decisions about life
  • Help the person access training and employment
  • Apply for and obtain appropriate benefits
  • Help the person access leisure activities and lifelong learning.

The people who use our services are encouraged to be involved and to play an active role in everything we do. This includes decisions on how their services are run and takes place in a variety of ways, including:

  • The Quality Assurance process
  • Independently facilitated Advocacy forums
  • Tenants meetings
  • Business planning
  • The recruitment of staff.

We also encourage and enable people to play an active role in their local communities through involvement at Partnership Boards and People First.

Who we support

Two women cooking

Norwood’s Supported Living service primarily supports adults with learning disabilities aged eighteen and above. The team also provides support to:

  • People who are on the autistic spectrum
  • People with learning disabilities who also have mental health needs
  • People with learning disabilities and physical disabilities or sensory impairments
  • People with profound and multiple learning disabilities (PMLD).

Where we work

Our team provides support to adults with learning disabilities in the following areas:

  • North East London
  • North West London
  • Berkshire
  • Hertfordshire.

We are continuing to develop new services in areas where there is a Jewish Community. We also support people with other cultural and religious preferences within these areas.

Our team

The Supported Living team is made up of:

  • A Business Manager
  • Support Team Managers
  • Team Leaders
  • A Placement Advisor
  • A Housing Management Officer
  • Support Workers.
     

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Can we help?

Get in touch

Get involved

Contact us now:

Telephone: 020 8809 8809

Email: info@norwood.org.uk


Staff are very caring and listen to what I have to say. I am thankful for moving to a Norwood home as I have met a lot of very nice people including my boyfriend. It's changed my life for the better.

A Norwood Supported Living tenant